GoToMeeting for Students

The Chicago School partners with Citrix Online to provide GoToMeeting Organizer accounts t​​o every student without any additional cost to any student*. 

Every student has access to the benefits of simple, high definition real-time desktop video conferencing. In one click, you can use GoToMeeting with HDFaces to schedule and participate in online meetings with other students and faculty, regardless of campus location.  You can host virtual meetings for up to 25 attendees.

The Chicago School is the first school in the country to take this step in the advancement of teaching and learning within the area of advanced collaboration.  As one of our executives indicated, “Technology is at its best when it enhances collaboration and brings people closer together. We think GoToMeeting delivers both to our learning community.” 

* Students don't need a GoToMeeting account to attend any GoToMeeting event - just the URL for the meeting. The meeting organizer provides the URL​.​​​​​​

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Installation

Install GoToMeeting

To install the GoToMeeting client on your computer,

  1. Go to the GoToMeeting Customer Support​ site
  2. Select 'Download and test'
  3. Verify your system meets the requirements, then click the 'Download and Test' button to install the GoToMeeting client and test your audio​
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FAQ

​​GoToMeeting - Frequently Asked Questions

​What can you do with GoToMeeting?

  • Easily collaborate with remote team members
  • Integrate online meetings into your regular in-person meetings
  • Complete projects faster by holding online review sessions
  • Securely share documents, designs and project plans online
  • Use for student projects as a virtual project room
  • Hold student association meetings
  • Virtual dissertation reviews and defenses for online-blended students

What are some of the GoToMeeting features?

  • Enable high-definition video conferencing with one click/up to six people shown at any one time
  • Unlimited meetings with up to 75 participants
  • Host meetings from your Mac or PC
  • Attend meetings from a Mac, PC, iPad, iPhone or Android device
  • Integrated audio conferencing (via computer and telephone)
  • Share the content of your computer screen
  • Use Drawing Tools to highlight main ideas on-screen
  • Collabor​​​​atively work on a common documents/presentations
  • Anyone in the meeting can be made a presenter
  • Record your meeting for later viewing

Will GoToMeeting run on my computer?

It should. You​ can review the ​system requ​irements to make sure.

Do I need an account to attend a GoToMeeting event?

NO. You only need an account to organize (host) an online meeting attended by others. For meetings organized by others, you only need the meeting ID that the organizer provides to you.

Where can I get training on how to use GoToMeeting?

Citrix provides training videos and help guides on their website. The training videos are under 10 minutes long, with most in the one-to-three minute range. Please take the time to review them as thy can answer most, if not all, of your questions. There are also a lot of help guides you can consult.

When do I get my account?

You need to create your own account through a personal invitation. Invites to create GoToMeeting Organizer accounts are sent to all incoming students within the first two weeks of the term when you started.  Invitations do not come from the school but from [email protected]. Click on the embedded link in that email to setup your account. Be aware the invitations expire 30 days after they are sent. If you don't see your invitation, check your Junk Mail folder. Please do not signup for a personal or 30-day trial accoung at the GoToMeeting web site with your school email address; only use the link included in the invitation e-mail to create your account.

My Invitation expired or I can't find it. How can I get a new one?

Email a support request for GoToMeeting access to the Help Desk​.​​​​​

Troubleshooting video & audio

Troubleshooting video and audio quality

General troubleshooting​

  • Reduce the number of webcams in your meeting, or stop using them altogether
  • Use the telephone connection for voice instead of VoIP (computer microphone & speakers)
  • A large number of video participants can impact performance
  • Close all unnecessary applications

​​Network connectivity

If you're the only one experiencing choppy sound and video that stutters, the problem's likely with your computer's network connection.

A hardwired (Ethernet) connection will always provide a better experience than a wireless connection. But if hardwiring isn't an option, there are some tactics you can try to improve your wireless connection:​

  • Situate yourself close to the wireless router, preferably within line-of-sight
  • If at home, ask other users to stop streaming music or video content to their devices
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