​​The Office of the Registrar provides administrative support and servi​ces for students, faculty, and staff.   The Registrar is responsible for maintaining accurate records for all students and ensuring compliance with policies and regulations.  The Registrar supports all TCSPP campuses with a wide range of tasks including student enrollment verifications, transcript requests, degree audits, diploma orders, and final grade management.   

 Academic Calendars

 Degree Completion and Conferral

Degree Completion and Conferral

The Chicago School of Professional Psychology's policy on Degree Completion may be found in the Student Handbook. A student must complete all program requirements before their degree can be conferred. Academic program requirements include but are not limited to coursework, clinical training (practicum/internship), and a capstone project, i.e. thesis, dissertation.

A candidate's degree progress and eligibility for conferral is assessed by the Office of the Registrar. A student must file the Petition for Degree Conferral form by the deadlines listed below in order to be considered for degree conferral. Late petitions are not accepted.

Note: Doctoral students who opt to earn a nested master's degree are required to petition for the master's degree and are subject to all degree conferral requirements.

Petition for Degree Conferral 

Filing the Petition for Degree Conferral form will initiate the degree auditing and, if earned, degree conferral procedures. Once the petition is completed and submitted, the petitioner will receive a notification of receipt email at their TCSPP email address. This email  will serve as confirmation that the petition has been received in the Office of the Registrar.

Click here to complete The Petition for Degree Conferral

Degree Conferral Procedure 

The Office of the Registrar operates within these timeframes related to degree completion:

  • Degree Audited and Conferred – Will occur after the student completes their final term of enrollment, assuming all final grades have been posted for degree auditing and conferral. Once the auditing process has been completed, the student's conferral date will be posted to their transcripts no more than 15 business days after the eligible conferral date. An email will be sent to your TCSPP email account when your status has been updated to graduate and your degree posted to your transcripts.
  • Diploma Ordered – Diploma orders are placed on the 5th and 20th of every month. When your order has been submitted, an email will be sent from The Award Group/idiploma to your TCSPP account with login credentials to review your information and place your order.  *Diploma order date is determined by degree conferral date*
  • Diploma Delivered – Will occur 6-8 weeks after a student's diploma is ordered, assuming his/her student account is clear of holds.​

Please note that you will receive an automated email when your record has been updated to graduate status and your degree posted on your transcripts. 

Degree Conferral Fee

The $215 degree conferral fee is paid by all students enrolled in degree-seeking programs. This fee funds degree auditing and other related activities, and it i s assessed to a student's account within 30 business days of petition. The fee may be paid online via myChicagoSchool or mailed to the Office of Student Accounts.

Certificate students do not pay the degree conferral fee.

Petition for Degree Conferral: Filing Deadlines


Dallas/[email protected]

Los Angeles/San Diego/Anaheim

Washington, D.C.

Ground Degree Programs

Term Award Date Earliest Submission Petition Deadline
Fall 2021
Spring 2022
Summer 2022-15 Weeks
Fall 2022

Online Degree Programs

Term Award Date Earliest Submission Petition Deadline
Fall I 2021
Fall II 2021
Spring 1 2022
Spring II 2022
Summer I 2022
Summer II 2022


Students completing Dissertation or Thesis, Internship or Practicum

A student whose final degree program requirement is completion of a practicum and/or internship must be enrolled in a corresponding course unless the practicum or internship concludes prior to the end of the term/semester. A student whose final degree program requirement is a thesis or copy editing of a dissertation must be enrolled in a corresponding course unless the copy editing will be completed prior to the end of the term/semester. Please refer to the Degree Completion  of the Student Handbook for more information on degree conferral dates.


Diplomas and/or Certificates

Diplomas and certificates are typically available eight (8) to ten (10 ) weeks after all degree requirements have been verified and degree has been conferred by the Office of the Registrar. Expedited requests cannot be honored. 

A student will be sent an email from The Chicago Sc​hool ([email protected]) regarding ordering  of the complimentary diploma or certificate. A student has the option to order additional diploma/certificate copies and a frame in which the diploma or certificate may be displayed. To ensure receipt of this important email, a student should add the email address to their address book and monitor their email account closely, including the spam and junk folders.

All diplomas and certificates are mailed to the student's address of record with TCSPP. A student is strongly encouraged to verify the accuracy of the address of record upon degree completion. A student will also have an opportunity to update the mailing address when confirming the complimentary diploma/certificate order from The Chicago School.  If a student fails to keep an accurate address on record with the school that results in a diploma or certificate being mailed to the wrong location, the student will be responsible for the diploma or certificate replacement cost. A diploma cannot be delivered to a P.O. box. 

A student may not receive their diploma or certificate until all library materials are returned, any outstanding tuition and fees or other indebtedness to the institution are paid, and financial aid exit counseling is completed. When an account hold is resolved, a student is responsible for contacting the Office of the Registrar to request the release of the diploma or certificate.  The diploma or certificate will not be ordered until all holds are resolved and notification of such is received from the student.   

Diploma and/or Certificate Name

All diplomas and certificates are issued in the student's name of record with TCSPP.  The diploma or certificate name may not include any degree abbreviation or other titles. To change the name of record with TCSPP, the student must submit a Student Personal​​ Information Change Request with supporting legal documentation (driver's license, marriage certificate, passport, court order, etc.) to the Office of the Registrar. A student must complete the Duplicate Diploma Request  for any name changes made after the diploma or certificate is issued and pay the replacement fee in order to receive a new document.

Diploma and/or Certificate Replacement

A lost or damaged diploma or certificate may be replaced for a fee. The replacement diploma or certificate will bear the signatures of current school officials but carry the original degree awarded date and degree title.   The diploma or certificate will indicate that the document has been reissued.  To order, a graduate must complete the Duplicate Diploma Request , and submit to the Office of the Registrar. A replacement fee is assessed at the time of the order.



The forms on this page must be completed using Adobe Acrobat.  Download a free copy of the required software here:  http://get.adobe.com/reader/


Form Name:

Reason to use this form:

Add/Dr​op Form

Request to add or drop a course during the Add/Drop period

Articulation ​Petition - BA

​For undergraduate students petition for early entry to the master's program.  A student should contact their Student Support Counselor before completing this request.

Certificate of Immunity - DC Campus Only

For degree-seeking students under the age of 26 attending the D.C. campus, the Washington D.C. Department of Health requires confirmation of immunization prior to enrollment in school.

Course Substitution Petition

Request to take a course outside of the published program of study to substitute credit hours to meet the degree program requirement (cross-program/campus registration, study abroad, course waiver).  This petition is to determine applicability to a degree program and financial aid eligibility.​

Credit by Examination Form

Request to take a Credit by Examination for Bachelor or Master-level course only at the discretion of the department faculty and the approval of the department chair.

Duplicate Diploma Request

Request for a diploma replacement or duplicate.

​Enrollment Change Request 

Request to transfer to a different program and/or campus or to declare or change an area of focus/track/concentration/minor

FERPA-Request for Hearing Following Denial to Amend Education Records

Request a FERPA hearing due to denial to amend Education Records.

FERPA-Request to Review-Amend Education Records

Request to amend or review education records

FERPA-Request to Withhold Directory Information

Request to withhold directory information unless authorized by written consent

FERPA-Student Authorization Release Form

Allow the institution to share confidential information in the education records with a third party

Grade Appeal Request

Appeal a final grade change for a course

​​​​Graduate Transfer Credit Petition

​Petition for graduate transfer credit​
Incomplete Grade Request

Request an Incomplete grade

Leave of Absence Request

Request a Leave of Absence in between term/semester or prior to the Add/Drop deadline

Online Course Request

A ground student request to register for an online course during any semester prior to the Add/Drop deadline  

Reentry Petition

Petition to return to the institution within 364 days of your withdrawal

Reinstatement Petition

Petition for reinstatement as part of the Satisfactory Academic Progress (SAP) process for a student placed on Academic and Financial Aid Probation status

Religious Reasonable Accommodation Request
Request reasonable accommodation for a student's religious observance or practice.

Student Personal Information Change Request

Request to update Name/Social Security Number/Birthdate/Citizenship on the academic record due to a legal change or error correction.

Withdrawal Request

Request a withdrawal from the institution

 Enrollment Verification

Enrollment Verification

The national student clearinghouse 


The Chicago School of Professional Psychology has authorized the National Student Clearinghouse  to process all enrollment and degree verifications for all students.

If you are a current student, you can access your enrollment verification by using the FREE Student Self-Service (SSS).  This service will give you the ability to print official enrollment verification certifications, view your enrollment history and enrollment verifications provided at your request.  You can access Student Self-Service by logging onto the link below using your student log in and password .

Click here to access The National Student Clearinghouse

Alumni or third parties may obtain instant degree verifications and/or dates of attendance at www.degreeverify.org:

National Student Clearinghouse
2300 Dulles Station Boulevard, Suite 300
Herndon, VA 20171

To ensure accurate campus location is selected, please use the following campus OPEID

  • The Chicago School of Professional Psychology - California 021553-00
  • The Chicago School of Professional Psychology - Chicago/[email protected] 021553-07
  • The Chicago School of Professional Psychology - Dallas 021553-11
  • The Chicago School of Professional Psychology - Online 021553-80
  • The Chicago School of Professional Psychology - Washington, D.C. 021553-06

The services provided by the Clearinghouse are in full compliance with all applicable privacy laws including the Family Educational Rights and Privacy Act of 1974 (FERPA).

If you are a former student who has been withdrawn from TCSPP for more than six months, request for enrollment or dates of attendance may be made via e-mail to [email protected] and should include your name when enrolled, the last four digits of the Social Security Number and the date of birth for verification purposes, and specify the purpose of the enrollment verification.

For Federal or Direct Loan verification, email or fax the In-School Deferment Request to the Office of the Registrar.​



The Chicago School of Professional Psychology (TCSPP) is committed to the protection and confidentiality of student education records, adhering to the guidelines established by the Family Educational Rights and Privacy Act (FERPA), a federal guideline established to regulate access and maintenance of student education records. FERPA grants a student certain rights with respect to the education record, including the right to inspect the education record, to request an amendment of the record that the student believes is inaccurate, and the right to control disclosures of the record except to the extent that FERPA authorizes disclosure without consent. It is important to note that all rights to access move to the student when that student is in a post-secondary education institution; parents, spouses, and significant others have no inherent right to access to student educational records. Education records include, with certain exceptions, all records maintained in any medium, which can identify the student.

U.S. Department of Education FERPA Guide

For Our Students:

1.     What are Education Records?

The education record includes a range of information about a student that is maintained by TCSPP in any recorded way, such as handwriting, print, computer media, video or audio tape, film, microfilm, and microfiche. Examples are:

  • Parent(s) and/or guardian addresses, and parent(s)/guardian contact information;
  • Grades, test scores, courses are taken, academic specializations and activities, and official letters regarding a student's status in school;
  • Special education records
  • Disciplinary records;
  • Medical and health records that the school creates or collects and maintains;
  • Documentation of attendance, schools attended, courses taken, awards conferred, and degrees earned;
  • Personal information such as a student's identification code, social security number, picture, or other information that would make it easy to identify or locate a student.
Personal notes made by teachers and other school officials that are not shared with others are not considered part of the education records. Additionally, law enforcement records created and maintained by a school or district's law enforcement unit are not education records.

2. What is not considered part of the Education Record?

  • Admissions Records*
  • Alumni Records
  • Personnel/Employment Records
  • Police/Law Enforcement Records
  • Psychological Services/Medical Records
  • Peer-graded papers/exams are not considered part of the educational record prior to the recording of the grade in the faculty grade book
  • Personal Records of instructional, supervisory, and administrative personnel and educational personnel that: are kept in the sole possession of the maker of the record, and are not accessible or revealed to any other individual.
*Admissions Records will become part of the education record when a student is enrolled in classes.

3. What is the definition of a "student"?

A student is an individual who is enrolled in and actually attends an educational institution.  The regulations provide that attendance includes, but is not limited to, attendance in person or by correspondence.  Courts have held that individuals who merely audit courses or who are accepted to an educational institution but do not attend any classes are not "students" for purposes of FERPA.  Individuals who "attend" classes but are not physically located on a campus are also students, thus including those who attend classes by video conference, satellite, internet, or other electronic information and telecommunications technologies.

4. What is the definition of "third party"?

A "third party" includes any individual or organization other than the student or the student's parent(s).  With respect to third parties, even if the initial disclosure of protected information is permissible, FERPA limits the subsequent disclosure of the information by the third party.  As such, once an educational institution discloses protected information to a third party, it must ensure that the third party does not itself improperly disclosed information in violation of FERPA.

5. What does FERPA really mean for students, faculty, or staff TCSPP?

Students have the right to:

  • Inspect and review the educational record.  A student may make an appointment with the Office of the Registrar to review the educational record
  • Seek to amend the educational record.  If supporting document can be provided, inaccurate student records can be updated
  • Limit disclosure of information from those records.  FRPA blocks can be applied to limit disclosure of any information which will prevent Faculty/Staff from indicating that an individual is a TCSPP student without their written permission

 Students may not access:

  • Financial statements of parents/guardians
  • Confidential statements to which the student has waived access rights
  • Records containing information about another student

Faculty and Staff are responsible for protecting the privacy rights of TCSPP students and their records.  You should become familiar with the various requirements of FERPA, available here (http://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html).  TCSPP policy regarding the management of student records is based on federal legislation.  The inappropriate disclosure of information can result in the withdrawal of federal funding.  The Office of the Registrar is available for assistance if you have any specific questions.

6.       How are sensitive materials disposed of?

Faculty and staff adhere to the appropriate retention schedule of documents and shred all other sensitive material. 

7.      What is the difference between directory information and non-directory information?

Directory information includes information that is not considered to be invasive if disclosed and it can be released to external organizations without a student's consent.  The non-directory information would include any additional information outside of the list below.  Directory information includes:

  • Student name
  • Address(es)
  • Email address(es)
  • Telephone number(s)
  • Date and place of birth
  • Major field of study
  • Degree Sought
  • Expected date of completion of degree requirements and graduation
  • Degrees and awards received
  • Dates of attendance
  • Full- or part-time enrollment status
  • Previous educational agency or institution attended
  • Participation in officially recognized activities
  • Photograph(s)

8.      To which parties does FERPA allows disclosure of the education record?

  • School officials with legitimate educational interest;
  • Other schools to which a student is transferring ;
  • Specified officials for audit or evaluation purposes;
  • Appropriate parties in connection with financial aid to a student;
  • Organizations conducting certain studies for or on behalf of the school;
  • Accrediting organizations;
  • To comply with a judicial order or lawfully issued subpoena;
  • Appropriate officials in cases of health and safety emergencies; and
  • State and local authorities, within a juvenile justice system, pursuant to specific State law.

9.      If a student puts a FERPA Block on their record, what kind of response is appropriate when asked for information about the student?

A FERPA block is a notification to TCSPP not to release any information (including directory information) to external organizations/individuals.  A FERPA block restricts TCSPP employees from acknowledging that an individual is/was a TCSPP student.  Faculty/Staff can respond by saying "I have no releasable information" if questioned.  These types of questions can also be directed to the Office of the Registrar.  Note that if the information does need to be released, students must provide their explicit consent in writing for each instance and can delay the release of information regarding graduation dates, enrollment dates, etc.

10.   Can a FERPA block apply to partial information on the educational record but not all?

A student may submit the FERPA-Withhold Directory Information Request to the Office of the Registrar to block disclosure of the Directory Information, however, a student cannot block just partial directory information. Once the request is submitted, all directory information as identified on the request will be blocked. 

11.     If an academic department maintains a separate database of student information, are these records safeguarded?

Yes!  All student records that are created and/or maintained by anyone at TCSPP are protected by FERPA. 

12.     If a student believes that a TCSPP faculty or staff member inappropriately disclosed information, what should s/he do?  How should faculty/staff respond?

Students should contact the Office of the Registrar to have their concern addressed.  Faculty/Staff can refer students to the Office of the Registrar.

13.     FERPA-protected class information was placed on the web.  There are no links to the information, but anyone can find it through an internet search.  What should I do?

This should be reported to the academic department chair; so that the protected information can be removed immediately from public access.  Generally, this occurrence is unintentional and many people mistakenly think that if they do not provide a link to a website, that it is private.  Everyone must ensure that appropriate security measures are being utilized when providing information via the web.

14.     Are there issues with exchanging information for student advising purposes via mail/e-mail?

It is always appropriate to communicate with a student by mail, provided that the student's address of record with TCSPP is being utilized. Users should exercise extreme caution in using e-mail to communicate confidential or sensitive matters and should not assume that e-mail is private or confidential.  It is especially important to be careful to send messages only to the intended recipient(s). Correspondence should occur only to the student's official TCSPP e-mail address.

15.     Letters of recommendation normally include discussion of student performance.  Can this information be released?  How so?

Students are advised to request letters of recommendation in a written format (such as e-mail correspondence from a TCSPP  e-mail address) which will allow faculty to discuss their performance.  If a student is requesting a letter for admission to a graduate program, they should provide a copy of the letter of recommendation form which generally indicates that the student has waived their right to review the letter of recommendation.  Faculty should retain a copy of this form (and the student's written request) for their records.

16.  Parents and spouses often inquire about their student's performance.  What rights do they have in terms of access to student information?

All FERPA rights transfer from the parent to the student when the student either reaches the age of 18 or moves into post-secondary education, regardless of age.  This means that a student's information cannot be discussed with a parent or spouse unless a FERPA Release Form has been submitted by the student indicating that they approve of the release of their information.  FERPA Release Form specifically indicates who information may be released to and what category of information may be released, e.g. academic, financial aid, student account, etc.  As faculty and staff will not always have access to FERPA release information, they should refer requests to the Office of the Registrar. 

17. I pay some or all of my son/daughter/spouse's school bills. Does this give me a right to access the educational records of my child/spouse?

No. The University considers your son/daughter/spouse an adult, regardless of age or financial dependence.

18.  How does TCSPP respond to subpoenas, court orders, or requests from law enforcement professionals for records?

All requests for student information, whether by subpoena, court order, or authorization should be sent to the campus' Office of the Registrar for review and processing.  If the request calls for more information than is available directly from the Office of the Registrar, those materials will be compiled and submitted in a package response to the requestor. 

19.  How may faculty respond when a student uses the name as a reference?  What are the liabilities?

Students should follow the protocol of providing a written request to faculty when asking permission to use their name as a reference.  However, faculty may still be able to provide assistance.  Faculty should notify their current/future students to ask permission to use their name as a reference and require written permission from each student.  For faculty to be able to discuss student performance, written permission should be broadly worded as any topics outside the scope of the provided written permission should not be discussed by the faculty.

20.  Can information regarding "top-notch" students be distributed in internal/external documents such as monthly/annual reports?

It is a FERPA violation to include information about any student who has directed TCSPP not to release their information.  Without advance written consent, it would be a violation to disclose grades/performance indicates for any student.  Faculty/staff should obtain written permission from students if they wish to include their information in an internal/external document.  The department would need to retain the written permission as documentation about the release.

21.  Can graded papers be left in a public area, such as a box outside of a faculty member's office so that students can conveniently pick them up?

No. Although it may seem like a good service to provide students with a quick return, there is nothing preventing anyone else from inappropriately sifting through all of the papers and possibly obtaining additional student information, all of which are protected by FERPA.

22.  Can student lists and grades be posted on the internet?

No, FERPA does not permit the public disclosure of personally identifiable student information.  Posting grades on a public website is a violation. 

23.  Can course rosters with student identifiable information (such as contact numbers, e-mail addresses, ID numbers, etc.) be passed around at the beginning of the semester so that students can confirm their information is accurate?

While there is an expectation that students may learn each other's names through the course of regular class activities during the term, official class rosters include student names and ID numbers, which may not be disclosed without the advance written consent of each individual student.  Attendance collection rosters that are FERPA compliant are available for distribution.

24. What if a parent or spouse needs access to a student's record as a result of a health or safety emergency?

Requests should be directed to the University Registrar, with a description of the need to contact the student and nature of the emergency.  The University Registrar may disclose a limited amount of information to appropriate parties in connection with an emergency when the information is necessary to protect the health and safety of the student or other persons. 

FERPA Changes in 2008 allows an educational institution to disclose information from student record without student consent if a student is judged to present an "articulable and significant threat to the health or safety" of himself or other. 

25. Can a next-of-kin receive Academic Information for a Deceased Student?

FERPA's protection of personally-identifiable information in the education record ends upon the death of a student or alumnus. Within the first year following the death of a student or alumnus, TCSPP will release the education records of the deceased student to the following individuals, upon written request:

  • If the student submitted a signed FERPA – Student Authorization Release Form which designated the person(s) eligible to request and/or receive education records, the information will be released to the individual named on that form.
  • The decedent's next of kin. The request must be accompanied by official documentation.
  • The individual designated as the personal representative of the deceased student's estate. The request must be accompanied by official documentation.
  • In response to a subpoena or court order.
  • To any other individual, if determined by the institution to be in the best interest of the deceased student or the institution.

After one year has elapsed following the death of a student or alumni, TCSPP may release the education records of the deceased student at the University's discretion. ​


Click the Registration link for dates, websites, and pertinent information about registering for classes.

 Satisfactory Academic Progress

Satisfactory Academic Progress (SAP)

A student is required to maintain Satisfactory Academic Progress (SAP) toward the completion of a degree, certificate, or credential program while attending TCSPP. SAP is measured to ensure that a student is making satisfactory academic progress toward degree completion. A studen​t who meets SAP is considered to be in Academic and Financial Aid Good Standing.

A student enrolled in a Dual Degree program will be subject to the Satisfactory Academic Progress requirements in all terms/semesters where they are registered and attending TCSPP.

This SAP policy meets federal and accrediting agency regulations governing student eligibility for financial aid. This requirement applies to all students regardless of method of payment or enrollment status. Failure to meet these standards may result in the loss of financial aid eligibility.

SAP is measured qualitatively (grade-based) and quantitatively (time-based). The qualitative measure is cumulative grade point average (CGPA).  The quantitative measure is the percentage of attempted credit hours that are successfully completed which is rate of progress (ROP).  A student must complete the required credit hours for the program of study within the maximum allowable credit hours attempted (150% of the required credit hours), referred to as the maximum time frame (MTF).

SAP Standards

Qualitative Standards

Cumulative Grade Point Average (CGPA)

The CGPA, the qualitative standard, includes all undergraduate and graduate level coursework attempted at TCSPP except grades of Audit (AU), Credit (CR), Credit by Exam (CE), Course Waiver (WA), In Progress (IP), Incomplete (I), No Credit (NC), Transfer Credit (TR), Withdrawal (W), and Withdrawal No Credit (WNC), where applicable per the Grading Policies. Only the latter grade is counted in the CGPA for any repeated course.

  • An undergraduate student must maintain a cumulative GPA of 2.00 or above.
  • A graduate student must maintain a cumulative GPA of 3.00 or above.

Quantitative Standards

Rate of Progress (ROP)

ROP is the minimum percentage of attempted credit hours a student must successfully complete to remain in Academic & Financial Aid Good Standing. A student successfully completes a course and earns the credit hours attempted when the student’s performance merits a passing grade. ROP is calculated by dividing the number of credit hours earned by the number of credit hours attempted.

Rate of Progress =  Cumulative number of credit hours successfully completed / Cumulative number of credit hours attempted

Attempted credit hours is defined as all courses attempted at TCSPP and recorded in the student’s record including course repeats, withdrawals, and incompletes. Credits accepted and applied in transfer count as both credit hours attempted and credit hours completed in the ROP calculation. Grades that negatively impact ROP are Fail (F), Incomplete (I), No Credit (NC), Withdrawal (W), Withdrawal Fail (WF), and Withdrawal No Credit (WNC). Repeated courses negatively impact ROP since the original and repeated credit hours are counted as attempted credit hours. Grades included in the ROP calculation appear in the Grading Policies.

All undergraduate, graduate, and certificate students must maintain a minimum of 66.67% ROP for all attempted credit hours.

To access the GPA and ROP calculator, click here​.

Maximum Timeframe (MTF)

MTF requires the successful completion of all program requirements within 150% of the published program length as measured in credit hours attempted for the program of study. Credit hours accepted and applied in transfer toward a current enrollment are included as attempted and earned credit hours in determining the MTF. A student’s progress must ensure degree completion within the MTF. The number of credit hours required for degree completion appear in the programs of study descriptions.

  • Program length is measured based on required credit hours; therefore, a student may not attempt more than 150% of the number of required credit hours i n the degree program. 
    • For example, a degree program that requires 60 credit hours for completion may not extend beyond 90 attempted credit hours (60 credit hours X 150% = 90 credit hours). In order for the degree program to be completed within the MTF, the student must complete a minimum of 66.67% of all credit hours attempted (60 credit hours ÷ 90 credit hours = 66.67%).

SAP Evaluation Period

SAP is evaluated at the end of the payment period after all final grades are posted.  A payment period is defined as one semester for on-ground students and two consecutive terms for online students.  After evaluation, a student who does not meet SAP standards will be notified in writing by the Office of the Registrar.  It is important for a student to check the school email frequently to respond to any communication regarding SAP status.

A student who wishes to transfer to a new campus or program must be in Academic and Financial Aid Good Standing. A degree program change may impact the SAP evaluation period. The SAP review will include only TCSPP coursework that is applicable to the new degree program.

Veteran Affairs (VA) benefit recipients are responsible for complying with the SAP requirements established by the U.S. Department of Veteran Affairs for benefit eligibility. When a recipient is placed on Academic and Financial Aid Probation, TCSPP will report this status to the VA.

A student must meet SAP in order to be eligible for degree conferral.

Academic and Financial Aid Warning: SAP Not Met

A student who does not meet SAP will be placed in Academic and Financial Aid Warning. A student in this status has two online terms or one on-ground semester to meet SAP. A student is eligible for financial aid while in Academic and Financial Aid Warning.

A student in Academic and Financial Aid Warning must:

  1. Meet with their faculty advisor and/or Department Chair to discuss academic implications.
  2. Repeat as soon as possible the course(s) in which a grade of “C” and below for graduate students or “F” for undergraduate students was earned.

At the conclusion of the Academic and Financial Aid Warning period, a student who meets SAP will be returned to Academic and Financial Aid Good Standing. A student who does not meet SAP will lose their financial aid eligibility and must petition to have it reinstated and to remain enrolled on Academic and Financial Aid Probation.

Academic and Financial Aid Probation: SAP Not Met 2

In order to be placed on Academic and Financial Aid Probation, a student must have their reinstatement appeal approved by their academic department. To appeal, a student must submit a Reinstatement Petition including supporting documentation indicating the circumstances that led to the student’s academic difficulty to the Office of the Registrar immediately following email notification. A student who fails to submit the Reinstatement Petition will be dismissed from TCSPP by the Add/Drop deadline. 

Once received, the Reinstatement Petition will be reviewed by the student’s Department Chair or designee within 3 business days. The petition will either be approved or denied by the reviewer. The Office of the Registrar will notify the student of the Department Chair or designee’s decision.

Petition Approval

A student whose Reinstatement Petition is approved will be placed on Academic and Financial Aid Probation for the following two online terms or one on-ground semester, depending on delivery modality. Should extenuating circumstances that necessitate additional time to meet SAP be required, it is possible to grant a student a maximum of four online terms or two on-ground semesters on Academic and Financial Aid Probation. This exception must be approved by the student’s Department Chair or designee and be outlined in the SAP Development Plan.

If the petition is approved, the student will be placed on Academic and Financial Aid Probation and will be required to:

  1. Adhere strictly to requirements set forth in their SAP Development Plan. The academic department may also institute additional Academic Development Plan requirements that the student must meet.
  2. Meet regularly with their faculty advisor regarding their SAP status.
  3. Repeat as soon as possible the course(s) in which a grade of “C” and below for graduate students or “F” for undergraduate students was earned.

At the conclusion of the Academic and Financial Aid Probation period, a student who meets SAP will be returned to Academic and Financial Aid Good Standing. A student who does not meet SAP will be dismissed from the institution as detailed in the Academic and Financial Aid Dismissal section below.

Petition Denial

A student whose Reinstatement Petition is denied will be dismissed from TCSPP.

Academic and Financial Aid Dismissal: Dismissal

A student is academically dismissed if the student fails to meet the conditions of the SAP Development Plan or SAP standards at the end of an Academic and Financial Aid Probation period. The dismissal will be noted permanently on the student’s official transcript.

A student who has been awarded financial aid or Veterans’ education benefits for the subsequent term/semester is advised that academic dismissal carries with it the cancellation of any financial aid or benefits. In-school loan deferment status ends as of the dismissal date. Financial aid previously received by a dismissed student may be returned to the lender by the institution depending on the date of dismissal. In such cases, the student may owe the institution for aid returned or outstanding charges.

A student who is re-admitted may be reconsidered for financial aid at that time. However, reinstatement does not necessarily mean that financial aid will be available for that term/semester or any future term/semester. A student who loses financial aid eligibility may be readmitted by improving their academic standing to meet the minimum standards of the SAP policy. Refer to the Re-admission Policy and Financial Aid and Student Account Policies for more information.

Maximum Timeframe Dismissal

A student who exceeds the 150% MTF for a program of study or who cannot mathematically complete the degree program within the MTF will be deemed ineligible for financial aid and dismissed from the institution.

For more information on the Satisfactory Academic Progress policy, please contact the Office of the Registrar or visit the Student Handbook.

 Student Profile

A student is responsible for keeping current with TCSPP their personal information, contact information, and emergency contact information.

Personal Information

The Chicago School must protect the identity of a student and maintain the integrity of their record when changing their name, social security number, birthday, or citizenship status. Changes to this information must be submitted using the Student Personal Information Change Request form and include a copy of applicable documents:

  • Government-issued identification card
  • Birth Certificate
  • Marriage License
  • Divorce decree
  • Court order
  • Social Security Number/New Taxpayer ID Number

A student may change their legal sex, gender identity, sexual orientation, or pronoun via the Student Portal.

Contact Information

A student is responsible for keeping current with TCSPP their mailing address, telephone number, and email address. TCSPP is not responsible for lost items mailed to an incorrect address. To update contact information, visit the Student Portal.

Emergency Contact

A student is responsible for providing TCSPP with an emergency contact. The student must provide the emergency contact’s name, relationship to the student, and telephone number. To update emergency contact information, visit the Student Portal. Failure to provide an emergency contact may impact a student’s ability to register for courses.

Text Messages

A student may elect to receive text messages from TCSPP. TCSPP will not text message a student who does not opt into the service. To opt into this service, visit the Student Portal. The student must provide their mobile phone number and service provider and choose “Yes” to Receive SMS Alerts. A student may “opt out” of the service at any using the link above. Mobile service provider standard messaging and data rates apply. ​

 Transcript Requests

​Official Transcripts

The Chicago School of Professional Psychology has authorized Parchment to provide transcript orders via the Credentials eRoboMail™ service. The official transcript documents produced by Parchment​ are official documents and contain all pertinent course information as recorded by The Chicago School of Professional Psychology. Students and alumni have the ability to use a secure, web-based system to order official transcripts 24 hours per day, 7 days per week from anywhere in the world. Students and alumni may order official transcripts using a major credit card and track the status of their orders online. Transcript requests are processed within 5 to 7 business days from the date of order if the student account is clear of holds.  

California Graduate Institute (CGI), Santa Barbara Graduate Institute (SBGI) and Dallas Nursing Institute (DNI) ​transcript requests may be processed within 7 to 10 business days from the date of order if the student account is clear of holds. Expedited ordering is not available to individuals formerly enrolled at CGI or SBGI.  

Please note students are responsible for keeping current with TCSPP their mailing address, telephone number, and email address. For current students, to update contact information, click on My Contact Information under My Records on myChicagoSchool. For former students, please email your updated contact information to [email protected].

Please make sure you are in good financial standing with TCSPP prior to submitting an order for an official transcript.  Final grades for a term/semester in which a student has an outstanding balance will be withheld until the final balance for the term/semester is paid.  Contact Student Accounts for more information on financial account holds at 800-595-6938 Option 2.

Should the student have any questions about the process or encounter difficulty in entering the order, the Customer Service representatives are available from 7:00 am to 8:00 pm on Monday – Thursday and from 7:00 am to 6:00 pm (CST/CDT) on Fridays.  The  Customer Service number is 847-716-3005. 

Ordering an Official Transcript

 Current Students

  1. Log in to myChicagoSchool at http://community.thechicagoschool.edu/.
  2. Click the “My Records” tab
  3. Click “Access Transcripts: Request Official Transcripts”
  4. Place an order

 Former Students or Alumni (TCSPP, CGI/SBGI)

  1. Go to the Parchment website at http://www.parchment.com/u/registration/286511/account 
  2. Place your order


     $10.00 for official paper transcript (Plus additional handling fees, if applicable)

     $5.50 for official electronic transcript (Plus additional handling fees, if applicable)​

Unofficial Transcripts

Current Students

  1. Log in to myChicagoSchool at http://community.thechicagoschool.edu/.
  2. Click the “My Records” tab​
  3. Click “Access Transcripts: Request Unofficial Transcripts

Former Students (TCSPP, CGI/SBGI and DNI)

Former students may request an unofficial transcript from the Office of the Registrar. Requests for unofficial transcripts may be made via e-mail [email protected] or fax 312.757.7013, and should include the student's name when enrolled, the last four digits of the Social Security Number and the date of birth for verification purposes. Unofficial transcripts will not be released to former students who have account holds. 

Frequently Asked Questions

Contact Us

Office of the Registrar
Phone: (800) 595-6938, option 7​
Fax: (312) 757-7013
[email protected]

Anaya Newby 
(Online & DC Campuses)
Associate University Registrar 
(202) 706-5020 
[email protected]​chicagoschool.edu ​​ 

Betsy Hannula
Academic Records Manager 
(312) 467-2587 
 [email protected] 

Jennifer FitzGibbon
Associate University Registrar 
(312) 467-2267 
[email protected] ​

Michael Fitz 
(Chicago & SoCal Campuses)
Associate University Registrar 
(312) 467-6076 ​
[email protected] 

Angela McKoy
(Nursing Programs)​
Associate University Registrar
(469) 941-8301

Jennifer Strobel
University Registrar
(213) 615-7269