Office Hours 

Monday - Thursday: 9:00 a.m. - 6:00 p.m. (CST) 

Friday: 9:00 a.m. - 5:00 p.m. (CST)​ 

General Inquiries 

800-595-6938 (option 1​) 
Fax: 312-254-1442 
[email protected] 

Student Support Counselor can help students with: 

  • Monitor student progress toward graduation requirements and assist with degree audits  


  • Registration and scheduling questions – online students are registered by their Student Support Counselor 

  • Link students with technology support tutorials  

  • Provide further information on Smarthinking resource within Canvas classroom 

  • Review and comply with policies from the Student Handbook and Academic Catalog  

  • Connect students with Academic Faculty Advisors, Instructors and Academic support resources if students are in need of academic assistance  

  • Review forms such as Add/Drop of a class, Leave of Absence, Reentry, Course Substitution/Study Abroad, etc.  

  • Guide the navigation of institutional policies and student rights per the Student Handbook and Academic Catalog ​ 

  • Ensure ADA compliance and serve as a resource for accommodations 

  • Reconnect students with Faculty Academic Advisors, course instructors, and other academic departmental leadership for academic assistance 

  • Guiding students through the student complaint process 

  • Student concerns and feedback regarding the program 

  • Assist students in identifying individualized best practices for time- and other self-management 

  • Connect students with university resources such as Veteran/Military support, Wellness and Student Solutions, Petitions for Policy Exception, etc. 

 

​ 

​Name​ProgramsContact Information
Rogelio Casillas
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Graduate Certificate - ​Applied Behavioral Analysis

Certificate - Industrial & Organizational Psychology

M.A. Behavioral Economics

M.A. Industrial & Organizational Psychology

M.A. Organizational Leadership

M.S. Applied Behavioral Analysis (Last Names A-E)

[email protected]

(312) 488-6093
​Elli Castro
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B.A. Criminology

​B.A. Psychology

B.S. Healthcare Management
[email protected]

(312) 467-2166
​Joe Hemphill
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Master of Health Services Administration

​Master of Public Health

M.A. Forensic Psychology

[email protected]

(312) 467-2513
​Denessa Hernandez​
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Certificate - Child & Adolescent Psychology

M.A. Psychology

M.S. Applied Behavioral Analysis (Last Names F-Z)


[email protected]

(312) 488-6077
​Paul Kimball
(Associate Director of Student Support)
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​Ph.D. Business Psychology

Ph.D. Organizational Leadership
[email protected]

(312) 488-6055
Cedric Revera
(Student Life & Events Coordinator)
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Crisis-Informed Care Certificate

M.A. International Psychology

Ph.D. International Psychology


[email protected]

(312) 329-6605​

Erin Rubio
(Director of Student Support)Erin_sq.jpg

B.S. Nursing

Instructional Design Certificate

Ed.D. Educational Psychology and Technology

M.A. Psychopharmacology

M.S. Clinical Psychopharmacology​


[email protected]

(312) 467-2517
​Brittany Solinski
(ADA Accommodations Liaison)
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​Ph.D. Applied Behavioral Analysis

[email protected]

(312) 379-1628

​Autumn Susnis
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​M.A. Clinical Mental Health Counseling

Ph.D. Counselor Education & Supervision

[email protected]

(312) 488-6094

Contact Us

OnlineStudentSupport
@thechicagoschool.edu

(800)-595-6938 (Opt. 1, then Online campus)​