Office Hours 

Monday – Friday: 9:00 a.m. - 5:00 p.m. (EST) 

General Inquiries 

800.595.6938 (option 1) 

Fax: 202-706-​5199​ 

​​Student Support Counselors can help students with: 

  • Guide the navigation of institutional policies and student rights per the Student Handbook and Academic Catalog ​ 

  • Ensure ADA compliance and serve as a resource for accommodations 

  • Reconnect students with Faculty Academic Advisors, course instructors, and other academic departmental leadership for academic assistance 

  • Review paperwork related to adding/dropping a class, taking a semester off, reentry into a program, course substitutions for study abroad, conference reimbursements, etc. 

  • Provide advising to international students, exchange visitors, faculty & staff 

  • Completion of program information 

  • Guiding students through the student complaint process 

  • Student concerns and feedback regarding the program 

  • Assist students in identifying individualized best practices for time- and other self-management 

  • Manage the Early Connect Program to support incoming new students 

  • Connect students with university resources such as Veteran/Military support, Wellness and Student Solutions, Petitions for Policy Exception, etc. 

  • Advise the Chicago School Student Association (CSSA) and other student organizations 

  • Direct event planning and scheduling for New Student Orientation, Commencement, and many other campus events​ 

NameRolesContact Info
​Matthew G. Le Brasseur
​Director, Campus Life & Student Support

[email protected] or
[email protected]

(800) 595-6938 (option 1) or
(202) 706-5012


Robbie Spratt
(Accommodations Coordinator)

Student Support Counselor
[email protected] or
[email protected]

(800) 595-6938 (option 1) or
(202) 706-5177

Contact Us


(800)-595-6938 (Opt. 1, then DC campus)