Diplomas and/or Certificates

Diplomas and certificates are typically available eight (8) to ten (10) weeks after all degree requirements have been verified and degree has been conferred by the Office of the Registrar. Expedited requests cannot be honored. 

A student will be sent an email from The Chicago School (idiploma@theawardgroup.com ) regarding ordering  of the complimentary diploma or certificate. A student has the option to order additional diploma/certificate copies and a frame in which the diploma or certificate may be displayed. To ensure receipt of this important email, a student should add the email address to their address book and monitor their email account closely, including the spam and junk folders.

All diplomas and certificates are mailed to the student's address of record with TCSPP. A student is strongly encouraged to verify the accuracy of the address of record upon degree completion. A student will also have an opportunity to update the mailing address when confirming the complimentary diploma/certificate order from The Chicago School .  If a student fails to keep an accurate address on record with the school that results in a diploma or certificate being mailed to the wrong location, the student will be responsible for the diploma or certificate replacement cost. A diploma cannot be delivered to a P.O. box. 

A student may not receive transcripts, a diploma, a certificate, or other official school documentation until all library materials are returned, any outstanding tuition and fees or other indebtedness to the institution are paid, and financial aid exit counseling is completed. When an account hold is resolved, a student is responsible for contacting the Office of the Registrar to request the release of the diploma or certificate.  The diploma or certificate will not be ordered until all holds are resolved and notification of such is received from the student.   

Diploma and/or Certificate Name

All diplomas and certificates are issued in the student's name of record with TCSPP.  The diploma or certificate name may not include any degree abbreviation or other titles. To change the name of record with TCSPP, the student must submit a Student Personal Information  Change Request with supporting legal documentation (driver's license, marriage certificate, passport, court order, etc.) to the Office of the Registrar. A student must complete the Duplicate Diploma Request  for any name changes made after the diploma or certificate is issued and pay the replacement fee in order to receive a new document

Diploma and/or Certificate  Replacement

A lost or damaged diploma or certificate may be replaced for a fee. The replacement diploma or certificate will bear the signatures of current school officials but carry the original degree awarded date and degree title.   The diploma or certificate will indicate that the document has been reissued.  To order, a graduate must complete the Duplicate Diploma Request , and submit to the Office of the Registrar. A replacement fee is assessed at the time of the order. ​