​​The Office of the Registrar provides administrative support and servi​ces for students, faculty, and staff.   The Registrar is responsible for maintaining accurate records for all students and ensuring compliance with policies and regulations.  The Registrar supports all TCSPP campuses with a wide range of tasks including student enrollment verifications, transcript requests, degree audits, diploma orders, and final grade management.   


The forms on this page must be completed using Adobe Acrobat.  Download a free copy of the required software here:  http://get.adobe.com/reader/


Form Name:

Reason to use this form:

Add/Dr​op Form

Request to add or drop a course during the Add/Drop period

Certificate of Immunity - DC Campus Only

For degree-seeking students under the age of 26 attending the D.C. campus, the Washington D.C. Department of Health requires confirmation of immunization prior to enrollment in school.

Course Substitution Petition

Request to take a course outside of the published program of study to substitute credit hours to meet the degree program requirement (cross-program/campus registration, study abroad, course waiver).  This petition is to determine applicability to a degree program and financial aid eligibility.​

Credit by Examination Form

Request to take a Credit by Examination for Bachelor or Master-level course only at the discretion of the department faculty and the approval of the department chair.

​​Cross Campus Registration Request Form
Request to take a course outside of the student's home campus location
Duplicate Diploma Request

Request for a diploma replacement or duplicate

Early Entry Articulation Agreement Petition​
Request for entry into courses above a student's current degree level (i.e. BA to MA, MA to PsyD)
Enrollment Change Request Form

Request to transfer to a different program and/or campus or to declare or change an area of focus/track/concentration/minor

FERPA-Request for Hearing Following Denial to Amend Education Records

Request a FERPA hearing due to denial to amend Education Records.

FERPA-Request to Review-Amend Education Records

Request to amend or review education records

FERPA-Request to Withhold Directory Information

Request to withhold directory information unless authorized by written consent

FERPA-Student Authorization Release Form

Allow the institution to share confidential information in the education records with a third party

Grade Appeal Request

Appeal a final grade change for a course

​​​​Graduate Transfer Credit Petition

​Petition for graduate transfer credit​
Incomplete Grade Request

Request an Incomplete grade

Leave of Absence Request

Request a Leave of Absence in between term/semester or prior to the Add/Drop deadline

Reentry Petition​

Petition to return to the institution within 364 days of your withdrawal

Reinstatement Petition

Petition for reinstatement as part of the Satisfactory Academic Progress (SAP) process for a student placed on Academic and Financial Aid Probation status

Religious Reasonable Accommodation Request
Request reasonable accommodation for a student's religious observance or practice.

Student Personal Information Change Request

Request to update Name/Social Security Number/Birthdate/Citizenship on the academic record due to a legal change or error correction.

Withdrawal Request

Request a withdrawal from the institution

 Enrollment Verification

The national student clearinghouse 


The Chicago School of Professional Psychology has authorized the National Student Clearinghouse  to process all enrollment and degree verifications for all students.

If you are a current student, you can access your enrollment verification by using the FREE Student Self-Service (SSS).  This service will give you the ability to print official enrollment verification certifications, view your enrollment history and enrollment verifications provided at your request.  You can access Student Self-Service by logging onto the link below using your student log in and password.

Click here to access The National Student Clearinghouse

Alumni or third parties may obtain instant degree verifications and/or dates of attendance at www.degreeverify.org:

National Student Clearinghouse
2300 Dulles Station Boulevard, Suite 300
Herndon, VA 20171

To ensure accurate campus location is selected, please use the following campus OPEID

  • The Chicago School of Professional Psychology - California 021553-00
  • The Chicago School of Professional Psychology - Chicago/[email protected] 021553-07
  • The Chicago School of Professional Psychology - Dallas 021553-11
  • The Chicago School of Professional Psychology - Online 021553-80
  • The Chicago School of Professional Psychology - Washington, D.C. 021553-06

The services provided by the Clearinghouse are in full compliance with all applicable privacy laws including the Family Educational Rights and Privacy Act of 1974 (FERPA).

If you are a former student who has been withdrawn from TCSPP for more than six months, request for enrollment or dates of attendance may be made via e-mail to [email protected] and should include your name when enrolled, the last four digits of the Social Security Number and the date of birth for verification purposes, and specify the purpose of the enrollment verification.

For Federal or Direct Loan verification, email or fax the In-School Deferment Request to the Office of the Registrar.​


Click the Registration link for dates, websites, and pertinent information about registering for classes.

 Satisfactory Academic Progress

A student is required to maintain Satisfactory Academic Progress (SAP) toward the completion of a degree, certificate, or credential program while attending TCSPP. SAP is measured to ensure that a student is making satisfactory academic progress toward degree completion. A studen​t who meets SAP is considered to be in Academic and Financial Aid Good Standing.

A student enrolled in a Dual Degree program will be subject to the Satisfactory Academic Progress requirements in all terms/semesters where they are registered and attending TCSPP.

This SAP policy meets federal and accrediting agency regulations governing student eligibility for financial aid. This requirement applies to all students regardless of method of payment or enrollment status. Failure to meet these standards may result in the loss of financial aid eligibility.

SAP is measured qualitatively (grade-based) and quantitatively (time-based). The qualitative measure is cumulative grade point average (CGPA).  The quantitative measure is the percentage of attempted credit hours that are successfully completed which is rate of progress (ROP).  A student must complete the required credit hours for the program of study within the maximum allowable credit hours attempted (150% of the required credit hours), referred to as the maximum time frame (MTF).

SAP Standards

Qualitative Standards

Cumulative Grade Point Average (CGPA)

The CGPA, the qualitative standard, includes all undergraduate and graduate level coursework attempted at TCSPP except grades of Audit (AU), Credit (CR), Credit by Exam (CE), Course Waiver (WA), In Progress (IP), Incomplete (I), No Credit (NC), Transfer Credit (TR), Withdrawal (W), and Withdrawal No Credit (WNC), where applicable per the Grading Policies. Only the latter grade is counted in the CGPA for any repeated course.

  • An undergraduate student must maintain a cumulative GPA of 2.00 or above.
  • A graduate student must maintain a cumulative GPA of 3.00 or above.

Quantitative Standards

Rate of Progress (ROP)

ROP is the minimum percentage of attempted credit hours a student must successfully complete to remain in Academic & Financial Aid Good Standing. A student successfully completes a course and earns the credit hours attempted when the student’s performance merits a passing grade. ROP is calculated by dividing the number of credit hours earned by the number of credit hours attempted.

Rate of Progress =  Cumulative number of credit hours successfully completed / Cumulative number of credit hours attempted

Attempted credit hours is defined as all courses attempted at TCSPP and recorded in the student’s record including course repeats, withdrawals, and incompletes. Credits accepted and applied in transfer count as both credit hours attempted and credit hours completed in the ROP calculation. Grades that negatively impact ROP are Fail (F), Incomplete (I), No Credit (NC), Withdrawal (W), Withdrawal Fail (WF), and Withdrawal No Credit (WNC). Repeated courses negatively impact ROP since the original and repeated credit hours are counted as attempted credit hours. Grades included in the ROP calculation appear in the Grading Policies.

All undergraduate, graduate, and certificate students must maintain a minimum of 66.67% ROP for all attempted credit hours.

To access the GPA and ROP calculator, click here​.

Maximum Timeframe (MTF)

MTF requires the successful completion of all program requirements within 150% of the published program length as measured in credit hours attempted for the program of study. Credit hours accepted and applied in transfer toward a current enrollment are included as attempted and earned credit hours in determining the MTF. A student’s progress must ensure degree completion within the MTF. The number of credit hours required for degree completion appear in the programs of study descriptions.

  • Program length is measured based on required credit hours; therefore, a student may not attempt more than 150% of the number of required credit hours i n the degree program. 
    • For example, a degree program that requires 60 credit hours for completion may not extend beyond 90 attempted credit hours (60 credit hours X 150% = 90 credit hours). In order for the degree program to be completed within the MTF, the student must complete a minimum of 66.67% of all credit hours attempted (60 credit hours ÷ 90 credit hours = 66.67%).

SAP Evaluation Period

SAP is evaluated at the end of the payment period after all final grades are posted.  A payment period is defined as one semester for on-ground students and two consecutive terms for online students.  After evaluation, a student who does not meet SAP standards will be notified in writing by the Office of the Registrar.  It is important for a student to check the school email frequently to respond to any communication regarding SAP status.

A student who wishes to transfer to a new campus or program must be in Academic and Financial Aid Good Standing. A degree program change may impact the SAP evaluation period. The SAP review will include only TCSPP coursework that is applicable to the new degree program.

Veteran Affairs (VA) benefit recipients are responsible for complying with the SAP requirements established by the U.S. Department of Veteran Affairs for benefit eligibility. When a recipient is placed on Academic and Financial Aid Probation, TCSPP will report this status to the VA.

A student must meet SAP in order to be eligible for degree conferral.

Academic and Financial Aid Warning: SAP Not Met

A student who does not meet SAP will be placed in Academic and Financial Aid Warning. A student in this status has two online terms or one on-ground semester to meet SAP. A student is eligible for financial aid while in Academic and Financial Aid Warning.

A student in Academic and Financial Aid Warning must:

  1. Meet with their faculty advisor and/or Department Chair to discuss academic implications.
  2. Repeat as soon as possible the course(s) in which a grade of “C” and below for graduate students or “F” for undergraduate students was earned.

At the conclusion of the Academic and Financial Aid Warning period, a student who meets SAP will be returned to Academic and Financial Aid Good Standing. A student who does not meet SAP will lose their financial aid eligibility and must petition to have it reinstated and to remain enrolled on Academic and Financial Aid Probation.

Academic and Financial Aid Probation: SAP Not Met 2

In order to be placed on Academic and Financial Aid Probation, a student must have their reinstatement appeal approved by their academic department. To appeal, a student must submit a Reinstatement Petition including supporting documentation indicating the circumstances that led to the student’s academic difficulty to the Office of the Registrar immediately following email notification. A student who fails to submit the Reinstatement Petition will be dismissed from TCSPP by the Add/Drop deadline. 

Once received, the Reinstatement Petition will be reviewed by the student’s Department Chair or designee within 3 business days. The petition will either be approved or denied by the reviewer. The Office of the Registrar will notify the student of the Department Chair or designee’s decision.

Petition Approval

A student whose Reinstatement Petition is approved will be placed on Academic and Financial Aid Probation for the following two online terms or one on-ground semester, depending on delivery modality. Should extenuating circumstances that necessitate additional time to meet SAP be required, it is possible to grant a student a maximum of four online terms or two on-ground semesters on Academic and Financial Aid Probation. This exception must be approved by the student’s Department Chair or designee and be outlined in the SAP Development Plan.

If the petition is approved, the student will be placed on Academic and Financial Aid Probation and will be required to:

  1. Adhere strictly to requirements set forth in their SAP Development Plan. The academic department may also institute additional Academic Development Plan requirements that the student must meet.
  2. Meet regularly with their faculty advisor regarding their SAP status.
  3. Repeat as soon as possible the course(s) in which a grade of “C” and below for graduate students or “F” for undergraduate students was earned.

At the conclusion of the Academic and Financial Aid Probation period, a student who meets SAP will be returned to Academic and Financial Aid Good Standing. A student who does not meet SAP will be dismissed from the institution as detailed in the Academic and Financial Aid Dismissal section below.

Petition Denial

A student whose Reinstatement Petition is denied will be dismissed from TCSPP.

Academic and Financial Aid Dismissal: Dismissal

A student is academically dismissed if the student fails to meet the conditions of the SAP Development Plan or SAP standards at the end of an Academic and Financial Aid Probation period. The dismissal will be noted permanently on the student’s official transcript.

A student who has been awarded financial aid or Veterans’ education benefits for the subsequent term/semester is advised that academic dismissal carries with it the cancellation of any financial aid or benefits. In-school loan deferment status ends as of the dismissal date. Financial aid previously received by a dismissed student may be returned to the lender by the institution depending on the date of dismissal. In such cases, the student may owe the institution for aid returned or outstanding charges.

A student who is re-admitted may be reconsidered for financial aid at that time. However, reinstatement does not necessarily mean that financial aid will be available for that term/semester or any future term/semester. A student who loses financial aid eligibility may be readmitted by improving their academic standing to meet the minimum standards of the SAP policy. Refer to the Re-admission Policy and Financial Aid and Student Account Policies for more information.

Maximum Timeframe Dismissal

A student who exceeds the 150% MTF for a program of study or who cannot mathematically complete the degree program within the MTF will be deemed ineligible for financial aid and dismissed from the institution.

For more information on the Satisfactory Academic Progress policy, please contact the Office of the Registrar or visit the Student Handbook.

 Transcript Requests

​Official Transcripts

The Chicago School of Professional Psychology has authorized Parchment to provide transcript orders via the Credentials eRoboMail™ service. The official transcript documents produced by Parchment​ are official documents and contain all pertinent course information as recorded by The Chicago School of Professional Psychology. Students and alumni have the ability to use a secure, web-based system to order official transcripts 24 hours per day, 7 days per week from anywhere in the world. Students and alumni may order official transcripts using a major credit card and track the status of their orders online. Transcript requests are processed within 5 to 7 business days from the date of order if the student account is clear of holds.  

California Graduate Institute (CGI), Santa Barbara Graduate Institute (SBGI) and Dallas Nursing Institute (DNI) ​transcript requests may be processed within 7 to 10 business days from the date of order if the student account is clear of holds. Expedited ordering is not available to individuals formerly enrolled at CGI or SBGI.  

Please note students are responsible for keeping current with TCSPP their mailing address, telephone number, and email address. For current students, to update contact information, click on My Contact Information under My Records on myChicagoSchool. For former students, please email your updated contact information to [email protected].

Please make sure you are in good financial standing with TCSPP prior to submitting an order for an official transcript.  Final grades for a term/semester in which a student has an outstanding balance will be withheld until the final balance for the term/semester is paid.  Contact Student Accounts for more information on financial account holds at 800-595-6938 Option 2.

Should the student have any questions about the process or encounter difficulty in entering the order, the Customer Service representatives are available from 7:00 am to 8:00 pm on Monday – Thursday and from 7:00 am to 6:00 pm (CST/CDT) on Fridays.  The  Customer Service number is 847-716-3005. 

Ordering an Official Transcript

 Current Students

  1. Log in to myChicagoSchool at http://community.thechicagoschool.edu/.
  2. Click the “My Records” tab
  3. Click “Access Transcripts: Request Official Transcripts”
  4. Place an order

 Former Students or Alumni (TCSPP, CGI/SBGI)

  1. Go to the Parchment website at http://www.parchment.com/u/registration/286511/account 
  2. Place your order


     $10.00 for official paper transcript (Plus additional handling fees, if applicable)

     $7.50 for official electronic transcript (Plus additional handling fees, if applicable)​

Unofficial Transcripts

Current Students

  1. Log in to myChicagoSchool at http://community.thechicagoschool.edu/.
  2. Click the “My Records” tab​
  3. Click “Access Transcripts: Request Unofficial Transcripts

Former Students (TCSPP, CGI/SBGI and DNI)

Former students may request an unofficial transcript from the Office of the Registrar. Requests for unofficial transcripts may be made via e-mail [email protected] or fax 312.757.7013, and should include the student's name when enrolled, the last four digits of the Social Security Number and the date of birth for verification purposes. Unofficial transcripts will not be released to former students who have account holds. 

Contact Us

Office of the Registrar
Phone: (800) 595-6938, option 7​
Fax: (312) 757-7013
[email protected]

Amy Deane
(Enrollment verifications, LPCC and CoE documents, transcripts)
Academic Records Coordinator
(312) 329-6677

Anaya Newby 
(Online & DC Campuses)
Associate University Registrar 
(202) 706-5020 
[email protected]​chicagoschool.edu ​​ 

Michael Fitz 
(Chicago & SoCal Campuses)
Associate University Registrar 
(312) 467-6076 ​
[email protected] 

Angela McKoy
(Nursing Programs)​
Associate University Registrar
(469) 941-8301

Betsy Hannula
Academic Records Manager 
(312) 467-2587 
 [email protected] 

Jennifer FitzGibbon
Associate University Registrar 
(312) 467-2267 
[email protected] ​

Jennifer Strobel
University Registrar
(213) 615-7269